Platform Transparency

How Specta Reviews and Categorises Inspectors

Before any inspector appears on Specta, they go through a structured review process. Here is what that process involves, what the two inspector categories mean, and what to check yourself before booking.

Why It Matters

Understanding Who Is Inspecting Your Property

When you book an inspection through Specta, you are trusting someone to attend a property on your behalf, assess its condition, and report back honestly. Understanding what Specta does and does not verify about inspectors helps you make a more informed decision before you confirm a booking.

Specta does not allocate inspectors automatically. You post a request, inspectors apply, and you choose. This means reviewing an inspector's profile, reading their previous client reviews, and understanding their qualifications is part of the process — not optional. This page explains what has already been assessed before they appear on the platform.

The Process

What Every Inspector Must Complete Before Approval

All inspectors on Specta — regardless of which track they join — must complete the same core onboarding process before their profile is made available to clients.

1

Complete Training Modules

Inspectors work through seven training modules covering systematic inspection approach, photo and video documentation standards, the 3-shot rule for defect capture, what to look for, what not to claim, reporting conduct, and how Specta's quality scoring works. The training sets specific standards for quality and honesty.

2

Pass a Knowledge Quiz at 80%

After completing the training, inspectors must pass a multiple-choice quiz with a minimum score of 80%. Inspectors who do not reach 80% cannot proceed to the next steps.

3

Sign the Inspector Pledge

Inspectors agree to a set of commitments covering photo standards, video standards, reporting standards, and conduct. The pledge is not a formality — it sets the baseline for what clients can expect.

4

Submit a Sample Inspection

Inspectors submit a sample inspection — a real documentation exercise — for review. This gives Specta a concrete example of how the inspector approaches a property assessment before they are approved.

5

Specta Admin Reviews and Approves

A Specta team member reviews the sample inspection and the inspector's profile. Approval can be granted, declined, or changes can be requested. Inspectors are not approved automatically.

Training Content

What the Training Covers

The training focuses on documentation standards — how to systematically inspect, photograph, and report on a property in a way that is genuinely useful to a client.

Inspect Systematically

A structured approach for residential, commercial, and land inspections — following the same path every time so nothing gets missed.

Take Useful Photos

Framing, lighting, and sequence for property photography. How to cover an entire property systematically — every room, every exterior area — so nothing is missing from the visual record.

Capture Defects With the 3-Shot Rule

For every defect: a context shot, a medium shot, and a close-up. Without context, a crack or stain is meaningless to the client reviewing findings remotely.

Film a Useful Walkthrough

How to film a slow, steady, narrated walkthrough that gives clients a genuine view of the property.

What to Look For

Common visible concerns across exteriors, interiors, kitchens, bathrooms, and general property condition.

What NOT to Say

Inspectors are trained to describe what is visible and note what is not accessible — not to certify outcomes they cannot confirm.

How Specta Scoring Works

Inspectors are rated on every submission across photo quality, coverage, clarity of findings, punctuality, and client satisfaction. Score affects visibility and job volume.

The Inspector Pledge

Standards Inspectors Commit To

Before approval, every inspector signs a pledge committing to specific conduct across four areas. These are not vague commitments — they describe specific behaviours.

Photo Standards

Take clear, well-lit, in-focus photos

Wide shots first, then close-up defect shots

Photograph every major room and exterior area

Not submit blurry, dark, or obstructed images

Video Standards

Record slow, steady walkthrough videos

Speak clearly when providing narration

Point out visible issues while filming

Reporting Standards

Describe what is visible — not guess what cannot be confirmed

Mention defects clearly and specifically

Note when areas were inaccessible or not visible

Conduct Standards

Not misrepresent qualifications

Complete every inspection honestly and thoroughly

Be respectful to agents, owners, and tenants

Inspector Categories

Community Inspector and Verified Professional

After completing the core onboarding process, inspectors are listed under one of two categories. Both go through the same training, quiz, pledge, and sample inspection review. The difference is licence status.

Community Inspector

Trained, Platform-Reviewed

Community Inspectors have completed Specta's training, passed the quiz, signed the pledge, and had a sample inspection reviewed and approved. They do not hold a formal professional licence but have met Specta's documentation and conduct standards.

Completed training modules and quiz (80% minimum)

Signed inspector pledge

Sample inspection reviewed and approved

Suitable for: general visual condition assessments

Suitable for: residential pre-tenancy and routine reports

Verified Professional

Licensed and Admin-Verified

Verified Professionals complete the same onboarding as Community Inspectors, and additionally submit a professional licence — such as a Builder's Licence, Pest Inspector Licence, Electrical Licence, or similar — which is reviewed and verified by Specta admin.

Same training, quiz, pledge, and sample inspection

Professional licence submitted and admin-verified

Verified Professional badge displayed on profile

Access to jobs posted as Verified Professional only

Suitable for: jobs requiring a licensed inspector

Not sure which type suits your job? See our full comparison guide →

Honest Limitations

What Verification Does and Doesn't Mean

We want buyers to have a clear picture of what Specta's process does and does not provide.

An honest account

What it does mean

The inspector has completed Specta's training and passed the quiz

A sample inspection has been reviewed and approved by Specta

The inspector has committed to a documented conduct standard

Verified Professionals have had their licence checked by admin

No inspector is approved automatically — all go through human review

What it doesn't mean

Specta has observed an inspector on a real job

Every individual inspection will meet the same standard

Community Inspectors hold a professional licence

Approval guarantees any particular quality outcome

Specta certifies the accuracy of any individual report

For Buyers

What to Check Before You Book

Specta's review process is a starting point, not a substitute for your own judgement. Here is what to look at when choosing an inspector for your job.

Read previous client reviews

Inspector profiles show reviews from real completed jobs on the platform. A pattern of detailed, positive reviews from previous clients is a more reliable signal than any platform badge.

Check whether they hold the right licence for your scope

If you need a pest inspection, pest indicator report, or specialist assessment, confirm that the inspector holds the relevant licence before booking. Community Inspectors cannot perform these specialist scopes.

Look at their stated experience and background

Inspectors describe their experience in their profiles. Someone with years in building trades, real estate, or property management will bring practical knowledge beyond the training modules.

Review profiles thoroughly before accepting a quote

Before accepting a quote, review the inspector's credentials, inspector category, past client reviews, and how they've described their approach to your specific job. Once you've confirmed a booking, you can message your inspector directly through Specta — use that to discuss your specific concerns, how they handle inaccessible areas, and the agreed delivery format.

Ready to Get Started?

Post an Inspection Request

Free to post. Review the inspectors who apply. Choose who you trust.